Frequently Asked Questions
General
Willowbrook Apartment Homes offers spacious 1-bedroom, 2-bedroom, and 3-bedroom apartment floor plans designed to suit a variety of lifestyles.
Yes, we are a pet-friendly community! Residents may have up to 2 pets with a combined weight limit of 80 pounds.
We provide standard open parking for residents and guests, available on a first-come, first-served basis.
You can apply online through our website or visit our leasing office in person. The application process includes a credit check, background screening, and proof of income verification.
Appointments are preferred to ensure personalized service, but we gladly welcome walk-in tours during office hours. Please check our “Contact Us” page for current leasing office hours.
No, utilities are not included in the monthly rent. Residents are responsible for their own utility payments.
Yes, lease renewal options are available. We’ll contact you before your lease ends to discuss renewal terms. Our leasing team is happy to assist with any questions or special requests.
We are located within the highly-rated Darien School District 61.
Willowbrook Apartment Homes is not a fully smoke-free property. However, smoking of any kind is strictly prohibited in all indoor common areas.
Rent payments can be made online through the resident portal using a checking account, debit card, or credit card. We also accept personal checks, cashier’s checks, and money orders. Residents can set up automatic monthly payments or make one-time payments at their convenience.
Maintenance
Yes, Willowbrook Apartment Homes provides professional on-site maintenance, including 24-hour emergency maintenance services.
Maintenance requests can be submitted anytime through the resident portal or by calling our 24-hour maintenance line via the leasing office.
Amenities
Our community features a well-maintained playground, perfect for families and outdoor enjoyment.
No, our apartment homes do not have in-unit laundry. However, each building includes a convenient common-area laundry room for resident use.
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